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You must use the email address that you registered to graduate with. This must be a personal email address so that you can continue to receive notifications from the portal once you no longer have access to your university email. If you use your Strath email or a different personal email address than the one you registered to graduate with this will delay your access to the system as your registration must be checked and approved. If you can’t remember the personal email address you used you can contact graduation-enquiries@strath.ac.uk

Please check your email spam and/or junk folders as your email provider may not have recognised the sender as a safe sender and re-directed it from your inbox. If after checking your spam and junk folders you still have not received your confirmation email please contact graduation-enquiries@strath.ac.uk providing your name, date of birth and registration number.

During the registration process your information is matched with the information held by the University for you. If any part of the information provided does not match, your account registration must be checked and approved by the University. This could take up to 2 working days at busy times. Once the account has been checked your account will be released and you will be able to log in. Please contact graduation-enquiries@strath.ac.uk providing your name, date of birth and registration number if you are still unable to gain access 2 working days after initially registering.

We are sorry but we are still working on improving the sign in process for people whose name is only in one field. To complete the registration for the portal please put a full stop ‘.’ in the blank name field and this will let you complete your registration. After your email has been confirmed and you attempt to log in the first time you will receive a message saying your account must be approved. Your registration must be checked and approved by the University to release your log in. This could take up to 2 working days at busy times. Once the account has been checked your account will be released and you will be able to log in. Please contact graduation-enquiries@strath.ac.uk providing your name, date of birth and registration number if you are still unable to gain access 2 working days after initially registering.

Some browsers do not render the certificates as well as others. Your certificate may not display correctly in older versions of Microsoft Edge or Internet Explorer. We would recommend re-trying using a different browser such as Chrome or Firefox. If your certificate still does not load correctly then use the ‘Report’ function (yellow button) in the view documents section of the student verification portal and describe the problem. This will send a message to the Admin team and can be checked for you.

The Student Verification Portal allows you to access and view your certificate. It is not possible for you to download and print the certificate.

Yes - Degree parchments will be prepared and issued for you to receive during your degree ceremony.  If you are graduating ‘in absentia’ your award parchment will be posted by standard mail to the address you provide on the enrolment, once your set of ceremonies have finished.  If you have any questions please contact graduation-enquiries@strath.ac.uk.

The Student Verification Portal also allows you to access and view your certificate to confirm the details using the QR code and to create ‘Connections’ with third parties (employers and Universities, for example) giving permission for them to log in and view your qualification to verify its authenticity. See Connections on the dashboard.

Yes – you can create a Connection with third parties (employers, Universities etc) giving permission for them to log in and view your qualification to verify its authenticity. See Connections on the dashboard to start. You will be asked how long you wish to allow access for. After this date Third parties will no longer be able to access your information.

No - Updating your contact details in the student verification portal will NOT update the core University contact details for you. If you wish to change this you can or contact graduation-enquiries@strath.ac.uk

Currently, only students who graduate from the July 2020 congregation onwards will be able to access their parchment online.

Transcripts are not available on the Student Verification Portal yet. Up to 6 months after your graduation, if required, you can apply to have a pdf copy of your transcript emailed to you. You should submit your request to transcripts@strath.ac.uk. Please note that this could take up to 28 days due to the anticipated volume of requests.

Third parties can register for our verification portal. Once registered you can request to create a ‘Connection’ with a portal user. If the user approves your request you will be able to view their documents for a limited time. Alternatively, you can request that a user invites you to create a connection with them. You will only be able to see the documents that the user has given permission to share with you and documents are only valid when viewed in the Verification Portal.

Currently there is no charge to access the Student Verification Portal or the Verification Portal to view documents. Hard copy documents cannot be ordered via these services at this time. There remain charges for replacement parchments, and orders can be made via the . Please note – students graduating will receive their initial hard copy parchment free of charge, there is a charge for replacement copies. All charges may be subject to review.

If you encounter problems please contact graduation-enquiries@strath.ac.uk providing your name, date of birth and registration number.

If you used your Strathclyde email address to register for the Student Verification Portal and your email address has been deactivated because you have now left the University you need to update your contact email address and username in the Student Verification Portal.

To do this, go to the Student Verification Portal and sign in using your Strathclyde email as your username. Once signed in, navigate to ‘Profile’ and update your personal and contact details in here. Update BOTH your email address and your username to a personal email address that you will always be able to access. Remember to SAVE your changes. If you do not update these you will not receive notifications from the portal should an employer request document verification or for activities such as password reset.